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CRM Executive

1.00 to 10.00 Years   Doha, Qatar   04 Jul, 2024
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryAutomotive Dealership & Distributor
Functional AreaNot Mentioned

Job Description

  1. Build and maintain strong customer relationships through various communication channels.
  2. Manage and update customer databases with accurate and complete information.
  3. Gather and analyze customer feedback to identify areas for improvement.
  4. Plan and execute CRM campaigns to engage customers and increase loyalty.
  5. Work with sales and marketing teams to generate leads and follow up on inquiries.
  6. Address customer complaints and issues, ensuring satisfactory resolutions.
  7. Utilize CRM software to track customer interactions and generate insights.
  8. Prepare reports on customer engagement, satisfaction, and sales leads.
  9. Collaborate with cross-functional teams to align CRM strategies with business goals.

Keyskills :

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